![]() ![]() Our room was very quiet and peaceful and neither my husband or myself ever heard any noise from the courtyard including the fountain. Our room was on the second floor of the carriage house and overlooked the courtyard. The selections were those of a deluxe continental breakfast including some hot dishes. Breakfast is in the courtyard in the morning and was a nice way to start off the day. The evening wine and cheese reception was very nice and my husband really enjoyed the nightly desserts. The wireless internet worked great and having brought our laptop we were easily able to plan our days with a little evening research online. The Bath and Body Works bath products were a nice touch. The bathroom while a bit small, was very updated and nicely decorated. Our room was nicely decorated and well appointed. Both the bellman and the woman at the desk were extremely kind and helpful and that set the tone for the rest of our stay. However, they had some last minute openings so the desk person upgraded us to a king-size room for the same price. Having booked one of the last rooms available the night before, we were originally to be in a smaller room with a full-size bed. He even filled the meter for us to keep us covered until 5:00pm when streetside parking was free. ![]() When we arrived we were greeted at the sidewalk by one of the bellmen who helped me with my bag and told us where to park. After reading reviews and checking availability in the area, we booked the Eliza Thompson House for two nights over Labor Day weekend (Fri and Sat). The door at the top is frankly disgusting it is so dirty but that only matches the adjacent tired and stained ice machine.My husband and I planned a last minute weekend getaway and chose Savannah as our location. Leave the room and go back into the hotel via a metal staircase with more old, chipped black paint with rust showing through. The whole room is tired and shabby but not shabby chic. The coffee mugs are cold, the plates are cold so your food and drink is warm at best. There are electric fires but in near freezing temperatures it remains unpleasant. The metal framed doors have old and chipped paint, there are plastic sheets over them so there are big gaps where the cold comes through. When we left I took the gratuity envelope and had pleasure putting it in the rubbish bin! If the weather is warm or hot you would have breakfast outside in a courtyard, in cold weather you are in a small side room. No apology, no personal visit from him, no explanation but we did have a fifty dollar credit on our account. She told me he'd come back and gone out again. We waited and after 30 minutes when he hadn't come I went back to the receptionist. She didn't offer to make up the room but brought us a stack of clean towels and told us she would report it to the Inn Keeper who was out but would be back shortly. I went and told the receptionist who looked amazed. We were very surprised to find the room had not been serviced. On our last full day we went out and came back late afternoon. Neither did the artificial plant on the mantle shelf, the leaves were thick with dust, the flowers also. Clearly the floor under the bed doesn't get cleaned very often. I also saw a thick level of dust, somebody else's white socks, a single black sock and a used cotton bud. To recover it I took out a small torch I always carry with me and soon saw it. On day 3 my wife's slipper went under the bed which was on polished wooden floor boards. Mine had a handle missing, when I pulled on the other one it came off and fell on the floor! Each day the cleaner put a white envelope on the bed soliciting a gratuity which I took off and put on the side cupboard. Each side of the bed there were two small drawers. All this could have been avoided if simple and totally quiet electric convector heaters had been provided. One night we tried to do without it and ended up putting sweaters and towels on the bed to try and stay warm. I've noticed that a lot of other visitors have commented unfavourably on these old units. The shower unit is old with controls so stiff my wife had to ask me to operate them. The fittings in the bathroom are old and tired. That became very apparent when you realised there was no heating in the bathroom which was freezing in the morning. We were there for several nights during a time when the night time temperature was close to freezing. ![]() At first sight it's elegant and stylish but that was a veneer. We had a bedroom just off the reception area. Go up the steps to the front door and the two lights either side have dirty glasses, the door has some chipped paint and brass door plates that have never been polished. These good points are frequently mentioned by other reviewers so I will not repeat them. The plus points are its location, the style and character of the original building and the nightly serving of complementary drinks and canapés. ![]()
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